Artisan Baking Excellence

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us, or sign up for our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our baking services, process orders, send you updates about your orders, respond to your inquiries, and communicate with you about our products and services.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies to enhance your experience on our website, remember your preferences, and analyze website traffic.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call us at +1 (213) 847-2638.

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using BakeTouchpoint services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

BakeTouchpoint provides professional baking services including custom cakes, artisan breads, pastries, and catering services in the Los Angeles area.

Orders and Payment

All orders are subject to availability and confirmation. Payment is required at the time of order placement for retail items. Custom orders may require a deposit. We accept major credit cards and cash payments.

Delivery and Pickup

Delivery times are estimates and may vary due to factors beyond our control. Customers are responsible for ensuring someone is available to receive deliveries. Pickup orders must be collected during business hours.

Cancellation Policy

Standard orders can be cancelled up to 24 hours before the scheduled delivery or pickup time. Custom orders require 48-72 hours notice for cancellation. Cancellation fees may apply.

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours and we will work to resolve the issue.

Limitation of Liability

BakeTouchpoint's liability is limited to the cost of the products purchased. We are not liable for any indirect, special, or consequential damages.

Contact Information

For questions about these Terms of Service, contact us at [email protected] or +1 (213) 847-2638.

Last Updated: January 1, 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, BakeTouchpoint excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website.

Allergen Information

Our kitchen handles various allergens including wheat, eggs, dairy, nuts, and soy. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens. Customers with food allergies should inform us of their requirements and exercise caution.

Product Availability

Product availability, prices, and specifications are subject to change without notice. We reserve the right to discontinue products at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

Professional Advice

Information provided on our website is for general informational purposes only and should not be considered as professional advice.

Limitation of Liability

In no event shall BakeTouchpoint be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from the use of our services or website.

Indemnification

You agree to indemnify and hold harmless BakeTouchpoint from any claims, damages, or expenses arising from your use of our services.

Contact Us

If you have any questions about this disclaimer, please contact us at [email protected].